Experian Triple Advantage Hassle
I was disillusioned by the service Experian provided after the trial of their Triple Advantage product. I must admit I loathe companies that are ever willing to take your credit card and start a service online but not allow online cancellation.
Experian is one of these companies.
Their service seems to provide no value at this point as they don’t seem to be reflecting updates that are occurring to my credit. To avoid their never ending stream of charges I had to call them. Once I got on the line with a person things got bad. Their people are not customer service but merely mindless robots that read from a sales script. I grew ever more frustrated as they would read their sales script and I would say I just want to cancel. They read point after point about how I need them. I don’t.
Not only do I not need them I’ll think twice before ever doing business with them again because they didn’t try to satisfy me as a customer, they just tried to prevent me from leaving.
I’m trying myFICO for now. We’ll see if their service is more useful.